From Novice to Expert: Keith’s eLearning Transformation

Keith transformed his career from IT support to Learning & Development with the help of the Digital Learning Institute. Here’s how he made the leap—and how you can, too.

I joined the Learning & Development team of a company with over 7,000 employees across 12 countries in January 2020. With no prior experience in eLearning, I faced a steep learning curve. By May, I started the Associate Certificate in Instructional Design, and in January 2021, I advanced to the Professional Diploma in Digital Learning Design.

The Associate Certificate course taught me everything I needed to kick-start my eLearning career. From design and development to creating engaging, user-friendly courses for our Learning Management System (LMS), the course provided a practical framework I still rely on today. It even covered how to manage courses post-launch, helping me avoid the early mistakes I made when starting in Learning & Development.

The Diploma Course built on this foundation, offering in-depth insights and techniques to elevate my eLearning projects. Both programs included guest speakers who demonstrated how to apply theory to real-world scenarios, making the learning experience even more valuable.

With the tools and techniques I learned at DLI, we’ve made our LMS more interactive and engaging, resulting in increased interest and participation across the company. Despite the challenges of moving all training online during COVID-19, our employee development programs haven’t slowed down, thanks to the skills I gained.

The Digital Learning Institute’s courses are invaluable for anyone looking to start or advance their eLearning career. They provide practical skills, expert insights, and ongoing support, helping you make an immediate impact in your organization.