From Aviation to Digital Learning: Jacinta’s Journey to Becoming a Training Specialist

From navigating global aviation to mastering digital learning design—Explore Jacinta’s journey and discover how the Professional Diploma helped her transition into a new career.

After spending 12 years in the aviation industry, I discovered a passion for training while working in the learning and development department. My love for aviation led me to explore this new path, and after years of enjoying my role, I made the bold decision to focus on training full-time. My global experiences greatly influenced this shift. However, the onset of COVID-19 paused my career, prompting me to return to Ireland and reassess my skills, particularly my passion for training and learning development.

One of the biggest challenges I encountered was keeping training innovative and engaging for learners. I experimented with blended learning approaches, striving to balance practical classroom experience with online learning. I had to consider factors like return on investment and stakeholder engagement, but despite my experience, I realized I lacked formal qualifications in training. Pursuing a ‘train the trainer’ qualification opened my eyes to the depth of the field, igniting my passion even further. This inspired me to attain higher qualifications and secure a role in designing training programs.

My decision to enroll in the Digital Learning Institute’s Professional Diploma in Digital Learning Design was influenced by strong recommendations from my network, including a cousin who had completed the course. The personal and relatable approach of the institute, evident from their online presence, solidified my choice.

Completing the diploma has been transformative. It deepened my understanding of learning management systems, enabling me to implement one effectively. The diploma also boosted my confidence, allowing me to engage knowledgeably with software and platform providers. Since graduating in March 2023, the diploma has already begun to positively impact my career. It has increased my confidence and kept me connected with a supportive alumni community, which I believe will significantly enhance my credibility and professional development in the coming year.

The most valuable aspect of the course for me was the practical toolkits provided. These resources, along with examples of previous work, were instrumental in my learning process. While the course was challenging, the support offered by the Digital Learning Institute, including clinics, virtual classrooms, and an active student forum, was invaluable. The dedication of the tutors also helped balance the workload and manage stress effectively.

I wholeheartedly recommend this course. The ongoing support, practical toolkits, and the overall community spirit make it an invaluable experience for anyone in learning and development.