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Managing Subject Matter Experts (SMEs) effectively is an essential skill for any learning professional. We've gathered expert insights from Adam Currie, covering best practices, real-world challenges, and strategies for collaboration with SMEs to create high-impact learning experiences. Here’s what we learned.
Our globally recognized Certified Digital Learning Professional (CDLP) program equips you with the skills, tools, and strategies to excel in digital learning
SMEs bring industry expertise, ensuring learning content is accurate, relevant, and engaging. However, working with SMEs comes with challenges: time constraints, differing expectations, and the need to translate technical knowledge into learner-friendly content. These expert insights highlight strategies to bridge these gaps and create seamless collaborations.
Set Clear Expectations from the Start
Successful collaboration begins with transparency. Define roles, responsibilities, and timelines early to avoid confusion. Adam emphasized the importance of structured onboarding for SMEs to help them understand the learning design process.
Use a Structured Approach to Content Development
SMEs often have deep but complex knowledge. Breaking content into digestible chunks and using structured templates helps streamline the process, ensuring alignment with instructional design principles.
Maintain Open Communication & Feedback Loops
Establishing regular check-ins and feedback cycles keeps projects on track. Adam shared practical ways to ensure SMEs feel valued and heard while maintaining efficiency in content creation.
Leverage Technology for Efficiency
Tools like collaborative documents, Trello, and Miro can simplify workflows and enhance real-time collaboration. These tools can minimize back-and-forth emails and speed up content approvals.
Applying these strategies helps create a more structured and efficient collaboration process. By fostering open communication, utilizing technology, and setting clear expectations, learning professionals can work more effectively with SMEs to develop high-quality educational content.
Adam emphasized that successful SME management is not just about process—it’s about relationships. Understanding SME motivations, respecting their expertise, and fostering a collaborative culture are the keys to long-term success in digital learning projects.
Want to hear Adam’s top tips firsthand? Click below to watch his presentation!